Frequently Asked Questions

Do you have a question that’s not answered here? Email us!

If I receive a book from Story Cartel, do I have to review it on Amazon or some other website?

You don’t have to do anything you don’t want to do! But since authors share their books for free through Story Cartel, why not return the favor by reviewing their work. Your reviews (whether positive or negative) really help authors get their work out into the world, and one reason authors share their books through Story Cartel is because they know this community loves helping out authors. By reviewing the books you receive for free, you not only help authors, you help out the Story Cartel community by attracting other talented authors to share their books here.

I signed up but I haven’t received my book yet? Where is it?

We take your privacy seriously. That’s why after you sign up, we will send you a confirmation email verifying that you really wanted to receive the book and that it wasn’t someone using your email without your permission. Once you confirm your subscription, you will receive an email entitled “Download [the book title]” which will contain your book. If you don’t receive that email, let us know!

Can I read this on my Kindle, Nook, iPad, or other eReader?

We try to provide books in as many formats as possible, but sometimes we can’t get them in every format. Sorry about that! We will always provide the book as a PDF, which you can read on your computer, iPad, and some eReaders. If there is a .mobi file in your book package, you can read it on your Kindle. If there is an ePub file, you can read it on your Nook.

I received a .mobi file. How do I read this on my Kindle?

It’s very easy to upload books to your Kindle. Here’s the quick version:

1. Plug in your kindle to your computer with the usb cord.
2. Your Kindle will show up in “My Computer” (windows) or on the desktop (Mac). Open up the Kindle folder.
3. Drag the book file to the “documents file” on your Kindle.

And here’s the long version from Amazon.

I’m already subscribed to Story Cartel. Why do I have to resubscribe to get a new book?

It may seem inefficient, but it actually makes a lot of sense. When you sign up to receive a new book, you will get specific updates related to that book. We don’t send these updates to everyone, just to the people who are reading that specific book. This way, everyone in Story Cartel won’t get updates about books they didn’t sign up for.